An extra set of eyes always sees more.
The best way to avoid being scammed is to always keep your guard up. See our tips
for fraud prevention below.
Don’t respond: If you aren’t familiar with the source of a call, email or text, hang up the phone, don’t click on the link in the email and don’t reply to the text message.
Don’t trust caller ID or answer phone calls from unknown numbers: Even if you recognize the caller ID but the call seems suspicious, hang up the phone. Phone numbers can be easily spoofed to appear as if they are from a legitimate caller.
Don’t give out your information: Never provide any personally identifiable information unless you’re absolutely certain the person and reason are legitimate. Remember: Credit Union of Texas will never ask you to send us personal information such as an account number, online banking username, Social Security number, or Tax ID over text, email, or online.
Validate the request: If the individual or organization seems suspicious, make sure the request being made is legitimate by hanging up and calling the organization through an official number from their website.
Common Scams and Red Flags
Scams have become more and more common with the advancement of technology. Most often, scam artists will target you through fraudulent emails, text messages, and phone calls. Watch out for these common scams:
If you authorize a transfer or send money to a scammer, there's often little that can be done to help get your money back.
How can I help protect my accounts?
How can I protect my identity?
If you've been the victim of identity theft, we're here to help. If you have a credit or debit card with us, we'll cancel your card and issue a replacement immediately (you won’t be liable for any fraudulent activity).
How can I protect my computer?
How can I protect my smartphone?
What do I do if my identity has been compromised?
Banking Made Easier
Download the all-new CUTXMOBILE app to manage your finances at your convenience. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using a 4-digit passcode. Apply for a credit card, a personal loan, or membership, or find your closest ATM or branch.
Dallas, Richardson, Mesquite, Wylie, Plano, Allen, Lewisville, Rockwall, Irving, McKinney, Frisco and Desoto, TX.