Complaint Notice

If you have a concern with the services provided by CUTX, please contact us at:

Credit Union of Texas
900 W Bethany, Suite 500
Allen, TX 75013

Phone: (972) 263-9497 or 1 (800) 314-3828

In addition, you may send us a secure email to This credit union is incorporated under the laws of the State of Texas and is subject under state law to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against CUTX by contacting:

Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752-1699

Phone: (512) 837-9236
Fax: (512) 832-0278