Our Plano branch will remain temporarily closed due to water damage. We apologize for any inconvenience this may cause, and invite you to visit one of our other branch locations. In line with the CDC guidance, all employees and members visiting a branch location will still be required to wear a mask, until further notice.
Everything you need from a bank is at your fingertips. View your statements, transfer funds between accounts, pay bills, open accounts, and apply for loans. CUTX's online banking embraces the latest secure technology to make banking convenient and easy for you.
Download the CUTX mobile banking app to manage your finances at your convenience. The app offers everything from Text Banking with simple commands to check deposits using your smartphone camera, plus all the ease of online banking. Available for all iOS and Android devices through the Apple App Store or Google Play.
Forget sorting through a stack of bills, or worrying about late fees. With CUTX Bill Pay, you can schedule bills to be paid on time, up to a year in the future. CUTX Secure and Secure PLUS Checking accounts give you free access. Make budgeting and bill paying easier!
When you sign up for alerts through Online Banking, you choose which types of alerts you want — like when transactions of a certain dollar amount are charged to your debit card. We also notify you of suspicious activity so you can validate or deny recent transactions. CUTX is working to keep your money safe.
If being able to log on anywhere, anytime wasn’t easy enough, we’ve added Text Banking so you don’t have to scroll through lots of menus. You just text CUTX at 226563 and use the simple commands we’ve provided, like BAL for balance, HIST for history, or XFER for transfer.
CUTX offers two great credit card options packed with benefits, competitive rates, no balance transfer fees, and no annual fees. And if that wasn't enough, both cards come with purchase protection benefits, roadside service, and so much more.
With a CUTX Debit MasterCard with EMV chip technology gives you greater peace of mind by adding a layer of security that makes in-store purchases safer than ever. You can also register your card through Apple Pay, Google Pay or Samsung Pay...
You can also make contactless payments
— which is easy and convenient.
Sign up for alerts, and we’ll text you if we suspect fraud. If you suspect a fraudulent transaction on your Debit Mastercard, please call 866-820-1075 so we can take care of you. If this was on your Platinum or Platinum Rewards Mastercard, please call 800-234-5354.
If you wish to dispute an unauthorized charge from a legitimate merchant, first you must attempt to work with the merchant to reverse the charges. However if they do not cooperate, you can reach out to us at 866-820-1075 to officially dispute the charge.
If your card is lost or stolen call us immediately at 972-263-9497 or 800-314-3828 to report it. We will cancel your card and issue you another. If you need a replacement card, come by a branch to pick up a replacement in minutes, or we’ll mail it to you.
CUTX ITMs (Interactive Teller Machines) are like ATMs, only better. At each of our branch locations, you can drive up and video chat live with a service specialist to withdraw more than at an ATM, make payments, request a credit line increase and more. Click here to search for the CUTX ATM or ITM closest to you.
CUTX members can use over 74,000 ATMs for free across the country through the Allpoint and MoneyPass ATM networks. You'll find these ATMs at retailers such as Walgreens, Kroger, CVS, Target, Costco & more. Click here to search for the nearest surcharge-free ATM.
Make a free, instant payment on your CUTX loan or FairLease lease with a Visa, Mastercard or Electronic Check using Speedpay. Or use bank to bank transfer with Online Banking. We can also take payments by phone for a $15.00 fee at 972-263-9497, option 3, during normal business hours.
You can send domestic wire transfers by giving us a call at 972-263-9497, or you can stop by your nearest CUTX location. Be sure to have complete information on where to send the funds, such as institution routing number and information, recipient's account number, and recipient's contact information. Secure Plus checking accounts have lower fees for outgoing wire transfers.
