Enroll in online banking with these 3 simple steps
Download the new CUTXMOBILE app
Walk through the enrollment process
Experience more with our new and improved online banking system.
New features include:
- Zelle®, money transfer*
- Personalized dashboards
- Budgeting tool with purchase tracking
- My Offers, preapproved loans
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Frequently Asked Questions
Yes, you may use your same User ID as long as it meets the new user ID requirements below. These requirements assist with keeping you safe.
- User ID must be between 8-20 characters in length
- Must begin with a letter
- Cannot contain special characters
On October 12, beginning at 3:00 PM CST, Online and Mobile Banking will be down temporarily while we transition to our new platform. We expect this downtime to last less than 24 hours. On October 13, we expect to launch at 12:00 PM CST.
When launched, you will need to re-enroll in online banking. Stay tuned on social media and watch your email for the go-live announcement. Once we are live, you may download the new app (CUTXMobile) or visit our website to begin the re-enrollment process.
This upgrade will require that you make changes to your QuickBooks or Quicken software, so please take action to ensure a smooth transition. As communicated in a previous email, DirectConnect users will need to transition to using the WebConnect feature. Conversion instructions are available below.
The conversion instructions reference two Action Dates.
Please use the dates provided below:
1st Action Date: October 12, 2021
A data file backup and a final transaction download should be completed by this date. Please make sure to complete the final download before this date since transaction history might not be available after the upgrade.
2nd Action Date: October 13, 2021
This is the action date for the remaining steps on the conversion instructions. You will complete the deactivate/reactivate for your online banking connection to ensure that you get your current Quicken or QuickBooks accounts set up with the new connection.
Intuit aggregation services may be interrupted through October 29, 2021. Users are encouraged to download an OFX file during this outage:- Quicken Win/Mac Express Web Connect
- QuickBooks Online Express Web Connect
Please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register. For questions, please contact Member Services at 972-263-9497.