What do I do if I have Fraud on my account?
If you believe you have fraudulent transactions on your account then we need to get the dispute process started right away. We have solutions to help get you started but first we need to know what kind of transaction was presented against your account.
If this was a transaction on your Debit MasterCard, please call 866-820-1075.
If this was a transaction on your Platinum or Platinum Rewards MasterCard please call 800-234-5354.
Both of these options are available 24/7 to assist you.
If the item is a check, ACH, Bill Pay or you are not sure please contact us at your earliest convenience and we will be more than happy to assist you.