Why did I get a phone call/text message from you?
We are asking our members to be very careful who they give their personal information to over the phone. There is a scam called "Phishing" that is used by those who would commit fraud to try and get your information. You might get a call or a message saying they are with your bank or the NCUA and they will begin to ask for personal information that could be used against you.
CUTX would like you to know that we will never call you directly or send a text/ email message asking for any personal information. In the event that one of our member's debit/ credit cards or accounts is compromised we will call you and instruct you to call us or visit a branch location.
If you feel that you have been the victim of fraud or identity theft please contact us immediately.