Why did my ATM card stop working?

Security is a top priority at CUTX. Increasing the security level of your CUTX account and personal information is why CUTX has transitioned all of our members to debit cards featuring microchip technology (chip cards). A microchip-enhanced debit card works just like your current ATM card, but lets you experience more! You can use it at an ATM to withdraw cash or to make purchases at any retailer that accepts debit cards.

Though the chip debit card displays a MasterCard logo, it's NOT a credit card. You must have money in your account to complete a transaction. Our partnership with MasterCard enables you to experience more accessibility! You can use your CUTX debit card at millions of retailers worldwide and online--anywhere MasterCard is accepted.

The best part is that the enhanced chip technology in CUTX debit cards provides greater protection against counterfeit fraud. It enables CUTX to identify whether a card is authentic and to better protect you from the people trying to steal your money or your identity. Your account stays safe and CUTX spends less money on fraud liability.

Please contact us if you have any questions.