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CUTX Branches

Our Plano branch will remain temporarily closed due to water damage. We apologize for any inconvenience this may cause, and invite you to visit one of our other branch locations. In line with the CDC guidance, all employees and members visiting a branch location will still be required to wear a mask, until further notice.

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Main Number:

1-972-263-9497 or 1-800-314-3828

Telephone Teller: Option 1

Loans: Option 2

Debit Cards & Credit Cards: Option 3

Member Services: Option 4

Available Monday - Friday 9AM - 6PM CST
and Saturday 10AM - 2PM

Lost Card, Frauds, Or Disputes For Credit Cards:

1-800-234-5354

Collections:

972-705-4950 or 1-866-705-4950

Lost Card, Frauds, Or Disputes For Debit Cards:

1-866-820-1075

Mortgage Loan Questions

972-705-4845

Contact Us

X

Main Number:

1-972-263-9497 or 1-800-314-3828

Telephone Teller: Option 1

Loans: Option 2

Debit Cards & Credit Cards: Option 3

Member Services: Option 4

Available Monday - Friday 9AM - 6PM CST
and Saturday 10AM - 2PM

Lost Card, Frauds, Or Disputes For Credit Cards:

1-800-234-5354

Collections:

972-705-4950 or 1-866-705-4950

Lost Card, Frauds, Or Disputes For Debit Cards:

1-866-820-1075

Mortgage Loan Questions

Improving Your Credit

Managing Your Money

Legacy Android Support in Online Banking

Written by Credit Union of Texas

Published October 13, 2020

Beginning Thursday, October 22, CUTX will no longer support the use of Android Operating System (OS) versions 5.x and 6.x. While these versions of the app will still work, users with Android 5.x or 6.x devices will not be able to update or install new versions of the CUTX app. The new minimally supported OS version will be Android OS 7. To ensure that you continue to have access to the newest version of our app, please be sure to update your device.

To find out which Android OS is on your device:

Open your device’s Settings.
Tap About Phone or About Device.
Tap Android Version to display your version information.

For members who do not want to update or cannot update, please be sure to turn off auto-update on the CUTX app. Visit your Play Store to make sure the app is not set on auto-update. This action will allow you to remain on the older app versions. Please note: This option will no longer work if CUTX forces an app update in the future.

If you have any questions, please call Member Service at 972-263-9497 or chat with us online at cutx.org.

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