CUTX COVID-19 Temporary Branch Lobby Closures

Written by CUTX
Published March 19, 2020
CUTX Branch CUTX Branch

Credit Union of Texas is committed to you.


In response to guidance from the Center for Disease Control and Prevention, and federal & local authorities, Credit Union of Texas will temporarily close the lobbies of our branch locations effective Friday, March 20, 2020 through April 6, 2020. We will monitor the situation and adjust accordingly to do what is best for the health and safety of our employees and members. We will provide updates via email, website and social media channels.

Branches will remain staffed to serve our members through drive thru lanes and ATMs. Our call center can be reached at 972-263-9497 to answer any questions or concerns that may arise. Additionally, through our partnership with Allpoint and MoneyPass, members have access to over 80,000 surcharge free ATMs nationwide. You can visit our website or use our mobile app to find a location nearest you with drive thru accessibility or ATM. Online and mobile banking services also allow you to virtually bank anytime, anywhere. Please visit cutx.org to enroll, access, and manage your account.

If you are experiencing financial difficulties, we are here to help. We have options to assist with your CUTX accounts through programs like Skip-A-Pay. You can contact member services at 972-263-9497 or get assistance online here.

As always, you are our top priority. We thank you for your patience and understanding during this time.


Please note the available services at each branch location:

  • Ross – Drive-up ITM, 24/7 access to ATM inside main front doors. Members can swipe their ID to unlock the doors
  • Richardson – Drive-thru with tellers, walk up ATM located at the front of the building
  • Hampton – Drive-up ITM, 24/7 access to ATM inside main front doors. Members can swipe their ID to unlock the doors
  • Irving – Drive-thru with tellers, drive-up ATM located in the drive-thru
  • Mesquite - Drive-thru with tellers, drive-up ATM located on the East side of the building, 24/7 access to ATM inside main front doors. Members can swipe their ID to unlock the doors
  • Castle Hills - 24/7 access to ATM inside main front doors. Members can swipe their ID to unlock the doors
  • High-5 (75 & 635) – Walk up ATM located on the southwest corner
  • Desoto - Drive-thru with tellers, drive-up ATMs located in the drive thru
  • Lewisville - Drive-thru with tellers, drive-up ATM located in the drive-thru
  • Plano - Drive-thru with tellers, drive-up ATM located in the drive-thru
  • Wylie - Drive-up ITM, 24/7 access to ITM inside main front doors. Members can swipe their ID to unlock the doors
  • Rockwall – Drive-thru with tellers, drive up ATM located in drive-thru
  • McKinney - Drive-up ITM, 24/7 access to ITM inside main front doors. Members can swipe their ID to unlock the doors